FAQS (Frequently Asked Questions)
Does the jacuzzi work in winter?
Yes, the hot tubs operate year-round at 36-40 °C.
Does the jacuzzi work in winter?
Yes, each house has a private jacuzzi for personal use.
PARKING AND CAR CHARGING
We provide free parking for all our guests.
Charging for electric cars is subject to a fee.
Does each house have its own infrared sauna?
Yes, each house has a private infrared sauna for personal use.
Where is each house located?
When can I check in?
We can provide the accommodation from 3 PM.
What time do I need to check out?
On the day of departure, you must leave the accommodation by 10 AM so that we can prepare the houses properly for the next guests.
CANCELLATION POLICY
The following conditions apply to bookings made on cserszegikockak.hu! You can cancel your booking free of charge up to 30 days before arrival. Within 29-14 days, 50% of the amount will be charged, and 13 days before the start of the booking period, the full amount will be deducted. Your cancellation request can only be accepted in writing at info@cserszegikockak.hu. For cancellations made through other platforms (booking.com, szallas.hu, airbnb.com, etc.), please check the cancellation policies on those respective sites.
Can I pay with a SZÉP card?
Yes, we accept SZÉP cards.
Can I bring a pet to the accommodation?
Due to the specific design of the buildings, unfortunately, we cannot provide accommodation for animals.